Questions about your order? Questions about anything else? Drop us a line! 

We experience a high volume of emails and we are a small team, but typically you can expect a response in 24-48 hours, depending on the day. We appreciate your patience! 

Helvak business hours are Tuesday-Saturday 12pm-8pm EST. We are closed on Sundays and Mondays. 

You can also find answers to all of your most commonly asked questions on our FAQ page